Engagements

Human-led app analytics reviews for hospitality guest apps — audits, reporting cadence, launch checks, and front-desk briefings.

Resort pool terrace at late afternoon

On-site or remote assessment

Guest App Performance Review

A structured audit of how guests use your in-stay app across check-in, stay, and checkout, finished with a written brief and a live walkthrough for operations.

From MYR 8,500 per property

View engagement
Hotel corridor with warm lighting

Recurring remote reporting

Monthly Guest Journey Reporting

A recurring digest that tracks how guests move through dining orders, spa bookings, and concierge requests — written for managers, not raw export dumps.

From MYR 2,800 per month

View engagement
Resort entrance with tropical landscaping

Fixed-scope readiness engagement

Pre-Launch Readiness Check

A pre-opening review for properties introducing a guest app: event coverage, staff prompts, and measurement gaps before opening night.

From MYR 6,200

View engagement
Hotel reception desk with staff

On-site workshop

Front Desk Briefing Workshop

A half-day session that gives front office and outlet supervisors a shared vocabulary for guest app signals without turning the shift into a classroom.

From MYR 3,400 per session

View engagement